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Privacy Policy

This Privacy Policy explains how your personal data is collected, used, protected, and when necessary, anonymized. Please read it carefully.

Last Updated: 16.01.2025

Introduction

This Privacy Policy details how we process, store, and protect your personal data when you interact with our platform. By using our services, you accept the practices described in this policy. In accordance with our commitment to transparency, we take all necessary measures to protect the privacy of your data and ensure that it is processed in compliance with applicable legal regulations.

Information We Collect

We may collect the following information to provide you with better service on our platform. Some of this data is provided directly by you, while other data is collected automatically during your use of our platform.

Information You Provide Directly

When you register on our platform or use our services, we may collect the following information:

  • Identity information (name, surname, etc.)
  • Contact information (email address, phone number, etc.)
  • Account information (username, password, etc.)
  • Content and comments you share on our platform
  • Communications with our customer service

This information is stored in our systems for as long as you use our services and your account remains active. When you close your account or our service relationship ends, your data will be retained for a certain period in accordance with legal retention periods, after which it will be deleted or anonymized.

During the anonymization process, your data is transformed in a way that it can no longer be associated with you and may be used for statistical analysis purposes. This anonymized data cannot be used to identify you and is not considered personal data.

Information Collected Automatically

When you use our platform, we may automatically collect the following information through various technologies:

  • Device information (IP address, browser type, operating system, etc.)
  • Usage data (pages visited, clicking patterns, in-platform behaviors, etc.)
  • Location information (country, city, etc.)
  • Data collected through cookies and similar tracking technologies

This technical information is generally stored for 12 months and is subsequently anonymized or deleted. Log files and technical analysis data are stored for shorter periods (typically 30-90 days) for security purposes and are then deleted or anonymized.

Information Received from Third Parties

We may also receive information from the following third-party sources:

  • Our business partners and service providers
  • Social media platforms (when you connect with your account)
  • Advertising and analytics providers
  • Publicly available databases

How We Use Your Information

We use the information we collect for the following legitimate purposes:

  • To create and manage your account (Legal basis: Performance of a contract)
  • To provide, improve, and personalize our services (Legal basis: Legitimate interest)
  • To process your orders and manage payment transactions (Legal basis: Performance of a contract)
  • To provide support and customer service (Legal basis: Legitimate interest)
  • To inform you about platform updates, special offers, and promotional content when you have given your consent (Legal basis: Explicit consent)
  • To ensure platform security and prevent fraudulent activities (Legal basis: Legitimate interest)
  • To analyze and improve the effectiveness of our platform (Legal basis: Legitimate interest)
  • To fulfill our legal obligations (Legal basis: Legal obligation)

Who We Share Your Information With

We may share your personal information with third parties in the following circumstances. In each case, we limit the scope of the shared data and share only the minimum data necessary for the specified purposes.

Service Providers

We may share necessary information with companies that help us provide our services (payment processors, hosting providers, customer support services, etc.). These service providers may only use your data to provide services on our behalf and cannot use it for other purposes.

Business Partners

We may share information with certain business partners to offer you additional products and services. Such sharing is typically based on your explicit consent or is necessary for the performance of a contract.

Legal Requirements

We may share information with regulatory authorities, government officials, or other third parties to comply with legal obligations, protect our rights, or as required by law. Such sharing may stem from legal requirements and may generally be carried out without prior notice.

Sharing with Your Consent

We may share your information with other third parties when we have your explicit consent. You have the right to withdraw this consent at any time.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and personalize advertisements. These technologies are small pieces of data stored in your browser or on your device.

The types of cookies we use are:

  • Essential Cookies: Required for the basic functionality of our platform and cannot be disabled
  • Performance Cookies: Help us measure the performance and efficiency of our platform
  • Functionality Cookies: Allow us to remember your preferences and offer enhanced features
  • Targeting/Advertising Cookies: Help us show you advertisements based on your interests (these generally require your consent)

You can manage your cookie preferences by changing your browser settings, though this may affect some features of our platform. Additionally, you can update your preferences using our cookie management panel on the site.

Data Security

We take appropriate technical and organizational measures to protect your personal information. However, please remember that no data transmission over the internet or storage system can be 100% secure.

Our security measures include:

  • Encryption and secure transmission of personal data (SSL/TLS protocols)
  • Secure server infrastructure and regular security updates
  • Periodic security scans and penetration tests
  • Data protection training for employees and strict access control policies

In the event of a security breach, we will inform you as soon as possible in accordance with applicable laws. Our data breach notifications will include information about the nature of the breach, possible consequences, and the measures taken.

Data Retention

We retain your personal information only for as long as necessary for the purposes for which it was collected or to fulfill our legal obligations.

In general, we keep your account data for as long as your account is active, and after you close your account, we retain it for up to 5 years as required by our legal obligations. After this period, your data is deleted or completely anonymized. Certain data, such as financial transaction records, may be stored for longer periods (typically 10 years) as required by tax and accounting laws.

Children's Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. If you believe that we have collected personal information from someone under the age of 18, please contact us, and we will remove this information from our systems. In some jurisdictions, the age limit for parental consent may vary, and we act in accordance with these legal requirements.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Right of Access: The right to request access to your personal data that we process and obtain a copy of this data
  • Right to Rectification: The right to request correction of inaccurate or incomplete personal data
  • Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain conditions
  • Right to Restriction of Processing: The right to request restriction of processing of your personal data in certain circumstances
  • Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller
  • Right to Object: The right to object to processing based on our legitimate interests and to processing for direct marketing purposes

To exercise these rights, please contact us using the "Contact Us" section below. After receiving your request, we will verify your identity and respond within the legal timeframe (typically 30 days). We may need additional information to fulfill your requests. Exercising your rights is free of charge, but we may charge a reasonable fee for requests that are manifestly unfounded, excessive, or repetitive.

Marketing Communications

If you have given your consent, we may send you information about our products, services, and promotions. If you do not wish to receive these communications, you can unsubscribe at any time by using the unsubscribe link in the communications, changing your preferences in your account settings, or by contacting us directly. Once we receive your unsubscribe request, we will stop sending marketing communications as soon as possible, though there may be a short delay due to processing time.

Third-Party Links

Our platform may contain links to third-party websites, products, or services. Clicking on these links or interacting with these third-party platforms may cause certain information to be collected or shared. We are not responsible for the privacy practices of these third-party websites and recommend that you read the privacy policies applicable on these websites. Please note that we are not responsible for the privacy practices or content of third-party websites.

Policy Changes

We may update this Privacy Policy from time to time. In case of significant changes, we will inform you by publishing the updated policy and, where required by applicable law, by notifying you. We will indicate the effective date of the changes.

We encourage you to review this privacy policy regularly. Your continued use of our platform constitutes acceptance of the updated policy. For significant changes, we may ask for your consent again when necessary.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please do not hesitate to contact us:

Would You Like to Review This Policy?

By continuing to use our platform, you accept the collection, use, storage, and when necessary, anonymization of your personal data as described in this privacy policy.

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